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Privacy Policy for tots&tiies

Effective Date: January 05, 2026

At tots&tiies, we value your privacy and are committed to protecting the personal information of our customers, especially when it involves children. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, make purchases, or interact with our services. By using our site, you agree to the practices described here.

Information We Collect
We collect personal information you provide, such as your name, email address, shipping and billing address, phone number, and payment details (processed securely via third-party gateways). We also gather non-personal data like browser type, IP address, pages visited, and device information through cookies and analytics to improve our site and your experience.

How We Use Your Information
We use your data to process orders, arrange deliveries, send order updates and promotions (with opt-out options), provide customer support, analyze site usage, and comply with legal requirements.

Sharing Your Information
We share data only with trusted service providers like shipping partners (e.g., India Post or couriers), payment processors, and analytics tools. We do not sell your personal information. Third parties are bound by confidentiality and use it only for our services.

Data Security
We implement reasonable security measures, including SSL encryption for transactions, secure servers, and access controls, to protect your information. However, no online transmission is fully secure, so we cannot guarantee absolute protection.

Your Rights and Choices
You can access, update, or delete your information by contacting us. Opt out of marketing by clicking unsubscribe links or adjusting cookie settings. For Indian users, we comply with the Digital Personal Data Protection Act, 2023 (DPDP), including rights to correction, erasure, and grievance redressal.

Data Retention
We keep your data as long as needed for business or legal purposes, then securely delete or anonymize it.

Changes to This Policy
We may update this policy. Changes will be posted here with a new effective date. Continued use after updates means acceptance.

Contact Us
For questions, requests, or complaints, email veenajumanal@gmail.com.